Data & Analytics

Cloud and Big Data are gaining foothold in several industries, including yours. What’s needed at this hour is application modernization, and legacy modernization is the way to go.

It’s all about reusing, modernizing and migrating existing business applications to newer technology stacks so that you can align them with your current business objective.
• Application migration
• Application Re-engineering
• Database Migration and Prototype Development Services

Legacy applications are business knowledge repositories. As you move towards modernization, you need to ensure that this knowledge is validated, implemented, successfully redeployed into the new system to ensure business continuity. We embrace a holistic approach to legacy modernization that is in line with your business goals. Here are some of the advantages of modernizing existing legacy systems:

• Enhanced User Experience: Imagine shifting from character-based screens to rich Graphical User Interfaces (GUI). You’ll be vastly improving online end-user experience and customer satisfaction.
• Modification of Existing Applications: Tightly coupled parts of existing applications cannot be easily modified to modern workflows. In such cases, we will focus on adapting the entire application instead of phasing it out.
• Creation of Newer Capabilities: It is necessary to create new solutions and plug them into existing applications in order to adapt to changing market conditions. We can achieve this by doing a proper analysis and re-engineering of existing applications.

The time to modernize legacy systems is now. The cost of modernization is nothing compared to the cost of maintaining them. Plus, skilled resources for legacy systems are in short supply. Modernization costs will skyrocket in the future so it’s the right time to modernize now. Contact us now if you are convinced that you need to go in for legacy modernization.

Advanced analytics is data analysis that goes beyond simple mathematics. It goes beyond simple filtering and sorting. Advanced analytics uses algorithms, both mathematical and statistical, and formulas to recognize patterns, generate new information, and predict outcomes and probabilities.

Predictive analytics comes under advanced analytics; it focuses on identifying future events and their probabilities. We can apply advanced and predictive analytics to a number of use cases:

• Classic customer value and success forecasts
• Prevention of contract termination or price
• Sales and demand forecasts
• Prediction of machine failures
• Social media monitoring and evaluation
• Predictive policing

Our analytics services professionals have core expertise across a wide range of advanced analytics solutions.

• Classic customer value and success forecasts
• Through advanced analytics, we can help you obtain a deeper understanding of your business and improve productivity via dashboards, reports and data visualizations.
• We can help you predict outcomes, minimize business risks and maximize return.
• Our fully trained, highly skilled and knowledgeable Analytics Services experts are geared to help you succeed using advanced and predictive analytics.
• We will help you define and deliver value across the 4 core elements of an analytics engagement - Define, Implement, Realize and Grow. Each of these elements address a phase within the lifecycle.
• At every step in the Advanced Analytics lifecycle, we will work with your team to provide expert advice, implementation and training as needed by your organization.
• Alternatively we can undertake a thorough end-to-end implementation to enable an integrated analytics solution.

You can rely on us to deliver state-of-the-art advanced analytics services. Whichever industry your organization belongs to – we can help you maximize profits and revenue. We can enable a single view of customers and a dashboard containing insights-driven pricing, assortment details and demand forecasting and more. Our advanced analytics services helps you to leverage data as a strategic asset. You can use our services to drive competitive advantage and provide a value-enhanced customer experience.

Any big data project, team or infrastructure requires coordination with DevOps if it is to work as well as other software project types. In the absence of DevOps, big data analytics development experiences broken coordination and other issues.

We are proficient in developing enterprise-wide analytics and business critical solutions for enterprises who want to leverage big data. We have extensive, multi-industry experience in big data storage, analysis and processing techniques. We combine this experience with an innovative approach to bring you tailored, effective solutions that answer business-specific needs. Our big data development operations pair reliability with cost effectiveness and diverse functionality to bring you the solution you need.

We leverage our expertise in development operations and big data administration to ensure accurate architecture setup. Our big data implementation comes with full automation and management of data clusters to ensure high throughput and availability. Through our DevOps, we apply data governance to help you identify potential threats and ensure data security.

Cloud Services

Salesforce implementation can massively improve workforce productivity and customer satisfaction. However, it’s a complex and time-consuming process, and quite expensive if you’re doing it without prior experience. We bring you our years of experience to deliver quality Salesforce Consulting services quickly and cost-effectively, at minimal risk.

• In-depth Strategy: We will work with you to evaluate your existing practices and systems, recommend courses of action, develop practices, and create a Salesforce Consulting strategy.
• Cloud Setup for Sales and Service: We will take up full responsibility for the setup, configuration and customization of Salesforce to support your business needs. We will incorporate workflows, email templates, and approval processes into your business process automation. We will work with you to create highly effective custom reports and dashboards to afford you greater insight into your business.
• Custom Development: We bring you years of experience in developing custom features for standard Salesforce applications. We use an extremely powerful, scalable and secure cloud computing platform which enables us to develop products at much lower costs and greater speeds. We can help you accelerate product development while saving you costs, which should be a welcome solution. Our Salesforce platform services include Discovery, Prototype, Development and Launch.

• Reliability: We have earned a satisfactory customer satisfaction score on Salesforce.com and reliable reviews for our service on AppExchange.
• Experience: We have delivered several successful salesforce.com projects, backed by strong customer references.
• Affordability: We offer you all the attention and thoroughness you require, without the overheads and additional costs of larger consulting companies. We offer a winning combination of onshore-offshore delivery to cut costs without compromising on the quality.
• Flexibility: We give you the flexibility to determine exactly how you’d like to work with us. We offer varying services, right from a single Salesforce resource to a full-scale turn-key outsourcing solution.
• Data Migration: Our data migration services include data cleansing, data extraction, data de-duplication, standardization and validation, and Salesforce import.
• Integration: We don’t walk away after data migration. We will stay back to help you integrate Salesforce with your other business critical systems. For example, if you have existing such ERP applications, marketing automation software, financial software and call center software and more, we’re here to make sure they’re all integrated within Salesforce.
• Support: Continued maintenance and improvements are critical to a successful Salesforce implementation. We therefore offer reliable and very affordable Salesforce support services.

App Development

We at Insight Global are a fast emerging global player in the Operational System Support (OSS) Business Support Systems (BSS) market. We specialize in providing OSS and BSS solutions around...

We at Insight Global are a fast emerging global player in the Operational System Support (OSS) Business Support Systems (BSS) market. We specialize in providing OSS and BSS solutions around ConceptWave, Oracle and other products and solutions. We have set up a Center of Excellence in OSS and BSS, with a core focus on providing only the best in class services to our clients. We achieve this goal by providing timely, optimized and innovative solutions with clear emphasis on process quality.

Our Center for Excellence is staffed with highly trained, expert consultants who bring a consolidated experience of 10 years in various products. We have implemented OSS and BSS projects in different countries around the world, including India and the USA. If you’re a telecom provider, you need to know that we are the strong and proven partner you need to adapt to the ever changing industry landscape.

OSS refers to the software and sometimes hardware applications that support a telecom’s back-office activities. These applications provision and maintain customer services and operate the telco’s network seamlessly. OSS processes are traditionally deployed by network planners, service designers, operations, architects, support, and engineering teams.

BSS refers to the software applications that support customer-facing activities. These can include order management, customer relationship management, billing, call centre automation and so on. Sometimes BSS can include the customer-facing exterior of OSS applications such as service assurance or trouble-ticketing, which are back-office activities initiated by the customer.

OSS and BSS had a more defined separation in previous years, but not so anymore. Today, services and networks are more flexible and complicated, with Telcos offering a range of differentiated products. OSS and BSS are required to liaise over a range of activities that are back-office and customer-facing, with a clear overlap. Today, the act of offering a service to a customer is more of a negotiation between BSS’s commercial products and OSS’s ability to deliver certain products. Given that, a number of systems now straddle OSS/BSS. These include:

BSS refers to the software applications that support customer-facing activities. These can include order management, customer relationship management, billing, call centre automation and so on. Sometimes BSS can include the customer-facing exterior of OSS applications such as service assurance or trouble-ticketing, which are back-office activities initiated by the customer.

Every day, telecom carriers are dealing with increased competition, new service roll outs, rapid expansion and pricing pressure. As each new marketing concept develops into another interesting service offering, newer issues are popping up. These include billing issues, provisioning issues, revenue assurance issues and major network and infrastructure issues. What we do is help you react quickly to market changes by rapidly launching innovative services and business models. We will help you achieve your business goals by optimizing your business processes, supply chain, networks and systems. With our wide range of process, system and service offering, we are ready to help telecom carriers work towards delivering international-level solutions in today’s uber-competitive environment.

IT Consulting

Optimize your financial performance with our expert advice on budgeting, forecasting, and investment strategies. We help you manage risks and maximize returns.

We have helped hundreds of our customers with firms customized and cost-effective IT consulting services for all your business needs. We bring a wealth of operating experience to your business needs. Like many of our customers, information technology is probably not your core business. Trying to solve all of your IT challenges internally can become a major distraction and make the core aspects of your business suffer.

Leveraging over 10 years of experience providing software development, system integration, technology solution delivery and support, Insight Global has the expertise to work one-on-one with your team to understand your goals, business processes, current information systems capabilities and build effective future systems.

We assist you with everything: right from planning and building a first product implementation through complex, multi-product IT transformation. Our expert consultants will help you address people, process, data, and technology challenges and create cutting edge products and services.

Our priority is to work closely with you to understand your business and technical challenges, create a road map to address them and build the solutions to resolve them. We provide expert advice and guidance through every stage your projects, ensuring successful project delivery.

Our expert team of consultants include certified Project Management Professionals, Change Management Professionals, Business Process Analysts, Technical Experts, System Analysts, Data Management Specialists, Cloud Strategy Specialists, Security Analysts and Access Management Experts.

We provide IT consulting with effective strategies at the highest level with the highest standards to achieve your business goals - regardless of the challenges. Your increased business performance is our responsibility. Our forward-thinking IT professionals and advanced systems help us fulfil it for you.

Together, let’s implement innovative solutions for your business today.

Telecom Engineering

Network planning and designing involves complexities that could impact existing operations for service providers if not managed efficiently. Demand for increased network capacity requires optimal network planning and designing that ensures cross-functional and flexible networks. At Insight Global, we offer engineering services that are customizable and scalable to suit the complex needs of Service providers. Our goal is to optimize network capacity and growth, as well as to ensure network resiliency. We offer services that include installing and commissioning, network integration, RF optimization, benchmarking, and field engineering.

Some of the key challenges that service providers face in network planning and designing are accommodating newer services and technologies (3G, LTE antennas, etc.) onto the existing infrastructure, optimizing spectrum frequencies for maximum network coverage, processing large volumes of log files at peak network rollouts, and providing uninterrupted mobile network services throughout the access area.

Insight Global’s comprehensive planning and design services include cell site design and drafting, post-processing services, in-building solutions and RF planning, design, optimization, and compliance management. Our services optimize and benchmark network resources using industry standard tools. They encompass planning and designing of multivendor, multitechnology cell sites, such as radio frequency and infra – and intra-body communication (IBC) for both Greenfield and brownfield areas. We maintain and provide enhanced network performance and automation of processes, thereby allowing you to focus on core business activities, reduce overheads, and increase customer satisfaction.

The need to provide last-mile connectivity, increased reach, as well as coverage of networks, coupled with the capacity requirements to process huge numbers of log files at peak network rollouts, is posing significant challenges to industry players.

Insight Global provides multivendor, multitechnology field implementations for enabling network rollouts. Our services include installation and commissioning, remote commissioning and configuration, in-building solution deployment, acceptance testing, RF benchmarking, field survey (EMF, infra, RF, hotspot). Our experienced field engineering team provides world-class installations and commissioning solutions to address key challenges, meet regulatory compliance and improve business efficiency. We enable substantial cost savings with our state-of-the-art network operations center (NOC) capabilities to remote commission network parameters. Insight Global’s solutions provide better network management and add value to your business by reducing customer churn and increasing revenues.

Insight Global is a multi-tier provider of OSS/NMS solutions, with a solid track record of success. Insight Global provides end to end OSS/NMS services. Insight Global’s OSS/NMS services include:

• Systems Integration, Business/Requirements Analysis and Solution Delivery.
• Product evaluation and recommendation, based upon Client requirements.
• OSS/NMS Solutions Delivery, Extensive experience in implementation ,customization of out-of-the-box products Adherence to ITUT, TMN and 3GPP standards.
• Application/Development/Maintenance services including trustworthy history of NMS Testing and Production Support.
• Client-centric, end-to-end NMS (Fault/ Performance/ Configuration/ Inventory/Provisioning) solution design and implementation.
• Staff augmentation, providing highly skilled consultants with unique combination of NMS Domain expertise, Network Engineering and IT (Net/Java/C++/Oracle).
• Adaptor development for ASCII/TL1/SNMP/CMIP/CORBA interfaces